Shipping Policy
Free worldwide shipping for orders over $100
Delivery Range
We deliver worldwide, free worldwide shipping for orders over $100.
We deliver to almost all countries/regions in the world.
Delivery Time
Order processing time: 2-5 business days.
Standard delivery time: 7-10 business days.
Overall delivery time is 9-15 business days.
Note:
1. This form is for reference only, please refer to the actual payment page for specific shipping costs and delivery time.
Wrong delivery information
If you fill in the wrong delivery address or contact information, please contact our customer service within 2 hours.
Please note that it is the customer's responsibility to enter the delivery address correctly. Once the package has been processed and shipped, we will not be able to reassign a delivery address for you.
Please contact us at contact dibaiwanzhu@gmail.com.
Return Policy
We offer a 30-Day Satisfaction Guarantee for all products purchased on www.mstidiwsid.com. You have 30 calendar days from the date you receive your merchandise to return the product (from the date you receive it). If you request a return, the product must be returned in its original packaging and with original tags attached. Once we receive and inspect the returned package, we will issue a full refund (Minus $50 labor per item) to the payment account you used to purchase it.
It is important to note that since we sell custom products, we are not legally obligated to refund. However, we always put customer satisfaction first and strive for 100% customer satisfaction, which is why we offer a 30-Day Satisfaction Guarantee!
Returns
We recommend shipping your return via insured "Signature Required" shipping. Please email：dibaiwanzhu@gmail.com for return inquiries and include your order number.
To complete your return, we require a receipt or proof of purchase
Important Information!
Mstidiwsid is not responsible for any shipping fees, surcharges, taxes, etc. incurred on any return, all costs are borne by the customer.
If it is our fault (e.g. you received the wrong or defective item, etc.), we will cover the return shipping costs, without deducting labor costs. NOTE: We do not accept returns on sale items or gift cards.
Custom crystal bracelets are unique and only one piece is available, so returns are not supported.
If the item you ordered is damaged/faulty, or you received an incorrect item or items are missing, please contact us at dibaiwanzhu@gmail.com. Please give us a chance to serve you better! Our ultimate goal is to ensure that you are 100% satisfied. We want to hear from you and know where we can improve! Send us an email anytime. Thank you very much!
Exchanges
The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, purchase a new item separately.
About Mstidiwsid
Taoism, as a traditional Chinese religion, has a long history of more than 2,000 years. It advocates following nature and pursuing inner peace.Following the guidance of my heart, I became a Taoist priest. Over the years, I have visited Taoist temples countless times, visited famous Taoists, and studied Taoist classics. In one spiritual exploration after another, I not only experienced the tranquility of the Taoist holy land and felt the simplicity and kindness of the Taoists, but also found inner peace and strength under the nourishment of Taoist thought.Since then, I have been guided by the heart of Taoism and determined to promote Taoist culture. My love for Taoism is far more than anything else. This love drives me to build a website, using products such as bracelets and talisman tags as a bridge to convey the well-being of Taoism.We are grateful that you can join this beautiful journey that carries the Taoist kindness and blessings.
ChiDi
Founder